Delivery (Standard Kebeside Delivery by Tail-Lift)
- Deliveries are typically made within 3-5 working days from the date of order. If the delivery address is within our standard free delivery area, the order will be dispatched accordingly without the need for further contact.
- Please do not book any builder and landscaper until you have taken receipt of your full order.
- Whilst every effort is made to deliver the products on the agreed delivery date (if this has been pre-arranged), we cannot be held responsible for matters beyond our control that may result in your order not arriving on the day specified.
- It is the customer's responsibility to inform us of any access problems before placing an order. If no one is at the property to sign for the delivery or the property is inaccessible, resulting in the driver being unable to unload, re-delivery charges will be applied.
- Please check over your goods at the time of delivery before signing the delivery note/POD. If you believe that there is an issue, accept delivery and sign for the goods as 'Damaged' to avoid any re-delivery charge and contact us immediately, and you must provide labels.
- If customer encounter any issues with the delivery, please notify us via email with evidence within 24 hours.
Chargeable Delivery Postcodes
The following postcodes are outside our standard free delivery areas. Please purchase the required surcharge to ensure smooth dispatch without delays. If unpaid, we will email a payment request, and delivery will proceed only after surcharge is purchased. Buy Delivery Surcharge Link.
Except for very large orders from builders, which may qualify for an exemption upon discussion, orders with unpaid surcharges may be subject to cancellation.
We are not accepting orders for delivery to North Ireland at present. Apologies for the inconvenience.
The following postcodes are outside the free delivery zone
